1. What treatments do you offer?

We offer a range of advanced beauty and skin treatments including laser hair removal, skin rejuvenation, microneedling, chemical peels, bespoke facials, and other targeted skincare solutions, as well as, medical grade pedicures, waxing, lash and brow services and BIAB gel nails.

 

2. How do I book an appointment?

You can easily book online through our website or contact us directly via phone or email. We require full payment and/or a deposit at the time of booking to secure your appointment for some treatments.

 

3. What is your cancellation and rescheduling policy?

We require at least 24 hours’ notice for cancellations or reschedules. Changes made within 24 hours of your appointment time will result in forfeiture of the full payment, deposit of fee incurred. You can read the full policy here

 

4. Do I need a consultation before booking a treatment?

For most treatments, especially laser and some advanced facials, we recommend a consultation and patch test to assess your skin and discuss your goals. Click here to book a free consultation

 

5. Are your treatments suitable for all skin types?

Yes, we offer treatments tailored to a variety of skin tones and conditions. However, some procedures may require adjustments based on your skin type. A consultation ensures we select the safest and most effective treatment for you.

 

LASER TREATMENT FAQs

 

6. Is laser hair removal safe?

Absolutely. Our treatments are performed using FDA-approved technology by trained professionals, and we adhere to strict safety protocols to ensure optimal results with minimal risk.

 

7. How many sessions will I need for laser hair removal?

Most clients need between 8-12 sessions for optimal results, spaced several weeks apart. Results vary depending on the treatment area, skin type, and hair colour. Contact us for a free consultation to discuss your personalised plan

 

8. Does laser hair removal hurt?

Most clients describe the sensation as a mild snap or flick, similar to a rubber band. Our technology includes cooling features to minimise discomfort.

 

9. Can I get laser treatment if I’m pregnant or breastfeeding?

We do not recommend laser treatments during pregnancy or breastfeeding as a precaution. You’re welcome to book a free consultation for treatment planning post-pregnancy.

 

10. What should I do before and after a laser treatment?

Before your session, avoid sun exposure, waxing, or tanning for at least 2 weeks. After treatment, keep the area clean, avoid heat or friction, and follow all aftercare instructions provided. We’ll guide you through everything during your consultation. Please see our Pre and Post care advice for Laser Hair Removal services. Click here for further information

 

11. Is there any downtime after a laser session?

There’s usually no downtime. You may experience mild redness or sensitivity for a few hours post-treatment. You can typically resume normal activities the same day.

 

12. Can I shave, wax before my laser appointment?

You should shave the treatment area 24 hours before your session or the morning of your treatment. See Pre and Post Care information for more details. Click here for further information 

 

13. How long will it take to see results from laser treatments?

Results are typically seen after the first few sessions, with hair becoming finer and patchier. Full results are usually achieved after completing the recommended course. [Book a free consultation to create your custom treatment plan.] Book Here

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ADVANCED FACIAL & SKIN TREATMENT FAQs

 

14. What facial is best for my skin type or concern?

We offer bespoke facials tailored to your skin’s unique needs, including acne, sensitivity, pigmentation, aging, and dullness. [Contact us to book and find the perfect treatment for your skin.] Book Here

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15. Do your facials help with acne, pigmentation, or aging?

Yes, we offer targeted treatments that address all of these concerns using professional-grade products and techniques designed to improve skin texture, tone, and clarity.

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16. How often should I get a facial?

For general maintenance, once a month is ideal. However, the frequency may vary depending on your skin type and goals. We’ll create the perfect plan that’s bespoke to you and your goals.

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17. Is there any downtime after an advanced facial?

Some advanced facials may involve light peeling, redness, or sensitivity for 24–48 hours. We’ll advise you beforehand based on the specific treatment.

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18. Can I wear makeup after my treatment?

We recommend avoiding makeup for 24 hours after your facial to allow your skin to breathe and absorb the benefits of the treatment.

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19. Are your treatments suitable for sensitive skin?

Yes, we have options specifically designed for sensitive skin, using gentle yet effective ingredients and methods. A consultation will help us choose the best approach for your skin.

 

SAFETY & PRODUCTS

 

20. Are your products cruelty-free or medical-grade?

We use a combination of cruelty-free, medical-grade, and clinically proven skincare products to ensure both ethical practices and effective results.

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21. Who performs the treatments? Are they qualified?

All treatments are performed by licensed, certified professionals with specialised training in laser, skincare, and aesthetic procedures. You’re in expert hands.

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22. Are there any side effects or risks involved?

While our treatments are generally safe, mild side effects like redness, sensitivity, or temporary discomfort can occur. We provide thorough aftercare guidance and discuss any risks in your consultation.

 

RESULTS & EXPECTATIONS

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23. When will I see results from my treatment?

Some results may be visible immediately, while others develop over a series of treatments. Your skin concern and treatment type determine the timeline. We’ll guide you through what to expect.

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24. How long do the results last?

Results vary by treatment type. Laser hair removal can offer permanent reduction, while facials and peels offer progressive improvement and maintenance over time.

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25. Do you offer packages or memberships for ongoing treatments?

Yes, we offer discounted treatment packages for clients who want consistent care and savings. Ask us about current offers during your consultation.

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